***CURRENT PROMOTION!***
Hong Kong - Surface Post Shipping FREE with Any Purchase!
China - AirPost Shipping FREE with Any Purchase!
International - AirPost Shipping FREE with Any Purchase!
**LIMITED TIME OFFER!**
After your order has been placed, we required 1 business day to process the order and ship. Thank you for your kind understanding.
All shipments are sent registered post regardless if it is surface post, Airpost, or EMS. This allows shipment tracking and requires a signature.
| Delivery Type | Region I - HK | REGION II- China | REGION III - International |
|---|---|---|---|
| Local Delivery (Courier Service) | 60HKD | ||
| Hong Kong Service ONLY: See below for details. | Available 10:30AM-6:30PM M-F. SAT 10:30AM - 1:00PM**** | ||
| Surface Post Cost | 20HKD | ||
| Surface Post Delivery Time | 2-3 Working Days | ||
| Free Surface Post Shipping | All orders over $300HKD | ||
| Free Local Pickup - Call or email for MTR exit station details. |
Available 10AM - 6PM M-F and 10AM - 12PM Saturday.*** | ||
| AirPost Shipping Cost | $70HKD | $11USD | |
| Air Post Delivery Time | 3-9 Working Days, Remote areas up to 14 working days | 7-18 Working Days** | |
| Free Airpost Shipping | All orders over $500HKD | All orders over $100 USD | |
| EMS Expedited Shipping Cost | $100HKD | $19USD | |
| EMS Delivery Time | 2-5 working Days, Remote areas up to 12 working days | 3-12 Working Days** | |
| Free EMS Shipping | All orders over $1,500HKD | All orders over $200 USD |
**Time doesn't include delays due to customs clearance or other custom related delays. International Shipments include a significantly varied delivery time due to geographical distance and each country's specific customs policies and procedures. This may cause delays beyond our control.
***Any order designated for local pickup but not collecting within 3 weeks, the order will be automatically canceled. The funds will be returned to you minus a 10% restocking fee.
Please note we cannot undervalue items or mark them as gifts on our shipments, thank you for your kind understanding.
****Local Delivery Service Details and Instructions:
Local Delivery Service is similar to a courier service, it is especially useful for those who want to have their beautifully wrapped gift, hand delivered to their special person.
Local Delivery service is available in Hong Kong ONLY, and excludes isolated and remote areas. (Unfortunately we cannot provide delivery service to outlying islands: Lamma Island, Lantau Island, Discovery Bay, etc. or other remote areas with limited public transportation options).
Please allow minimum of 2 working days before expected delivery date (For example, if you place an order Monday night, we require 2 business days to schedule your delivery, the earliest delivery would be Thursday of that week).
Delivery is available Monday through Friday 10:30AM to 6:30PM. Saturdays 10:30AM to 1:00PM.
To place an order for local delivery:
- During the checkout process, in the shipping screen CHOOSE, "Local Delivery Service".
- Make sure the "ship to" address is the recipient's address.
- In the "comments" box list the date and approximate time* for delivery and any other delivery details.
- After the purchase is complete, we will contact you to verify the schedule (please include your phone number).
*We cannot guarantee the exact time, but will strive to schedule the delivery within a 3 hour window of your approximate delivery time.
Please make sure the recipient is available during the date and within the 3 hour window, as we will only have 1 attempt to make the delivery. If the recipient is unavailable when the delivery attempt is made, we will mail the gift Hong Kong Surface Post the following day at no extra charge.
